SPIFF GTM Lead
Job Summary
The Spiff Go-to-Market Practice Lead is a strategic role responsible for bridging technical and functional expertise to support sales and project delivery within the Spiff ecosystem. This position balances pre-sales support and enablement with hands-on involvement in strategic customer implementations. The role focuses on SPM and ICM best practices to drive successful customer outcomes and project excellence.
Responsibilities
- Lead pre-sales scoping and SOW construction
- Drive strategic customer project implementations
- Provide SPM and ICM subject matter expertise
- Mentor project team members
Required Skills
- Enterprise-scale SPM/ICM expertise
- Pre-sales and sales cycle management
- Data integration and business logic translation
- Executive-level presentation skills
Job Details
### Role Overview
The Spiff Go-to-Market Practice Lead is a strategic individual contributor focused on combining technical and functional expertise to deliver exceptional sales and project support for customers and internal partners within the Spiff ecosystem. This role balances pre-sales cycle support and enablement (75% of time) with hands-on involvement in strategic customer projects (25% of time). This individual plays a pivotal role in supporting Sales Performance Management (SPM) (Territory, Quota, Sales Planning & Spiff) sales teams, shaping and leading project teams, driving successful implementations, and ensuring that customers realize their goals.
### Operational Excellence
- Maintain a 75% contribution target to support Professional Services Spiff pre-sales cycles.
- Align closely with Account and Services Sales teams, supporting pre-sales activities such as scoping, engagement plans, and staffing.
- Translate customer needs into sales models, including resource models, budget and timeline proposals, and SOW construction.
- Collaborate across Services, Support, Enablement, Alliances, and other internal teams to advance shared objectives and ensure alignment.
- Contribute to the growth of the Spiff practice through knowledge sharing, community engagement, and thought leadership.
### Customer Leadership
- Spend approximately 25% of time as a billable individual contributor on strategic Professional Services customer engagements, leveraging deep Spiff and ICM expertise to advise implementation and contribute to solutions.
- Support customer engagements to exceed goals, deliverables, and metrics while ensuring alignment with Spiff and ICM best practices.
- Drive high client satisfaction (CSAT) by delivering measurable value in every engagement.
- Serve as a trusted advisor to customers, acting as a proactive and prescriptive guide in navigating their Spiff journey.
- Manage multiple strategic clients simultaneously, ensuring tight alignment with stakeholders and providing escalation support during implementations.
### Team Leadership
- Mentor and empower team members, sharing expertise to scale capability and drive collective success.
- Inspire individuals to do their best work, fostering an inclusive environment where every team member thrives.
### Minimum Requirements
- Experience with pre-sales and sales and sales cycles, including scoping, budget estimation, presenting proposals, and SOW construction.
- Deep expertise in SPM and ICM best practices at an enterprise scale.
- Strong understanding of complex data integration workflows and translating business logic into requirements.
- Experience as a compensation admin or worked with SPM tools.
- Proven ability to gather and analyze ICM requirements, designing flexible, scalable solutions.
- Strong analytical and problem-solving skills, coupled with the ability to work independently as a self-starter.
- Proven ability to develop polished executive-facing presentations and proposals.