Senior Hardware Reliability Engineer
Job Summary
Samsara is seeking a Senior Hardware Reliability Engineer to design quality processes and implement reliability strategies across the entire product development lifecycle. The role involves collaborating cross-functionally with hardware, firmware, and operations teams to analyze test and field performance data. Candidates will work in a hybrid model requiring time in the San Francisco office.
Responsibilities
- Design and execute reliability strategies across the product lifecycle
- Collaborate cross-functionally with hardware, firmware, and operations
- Lead product quality investigations and root cause analysis
- Evaluate defect trends to improve product quality
Required Skills
- MSc/PhD in Engineering, Material Science, Physics, or related field
- 10+ years of hardware reliability engineering experience
- Experience with stress testing and failure analysis methodologies
- Knowledge of Design for Reliability concepts and JDM development model
Job Details
About the role: Samsara’s Hardware Reliability team enables an exceptional customer experience by enabling reliable hardware, identifying opportunities in product performance, and engaging cross-functionally to resolve key issues. Samsara’s Senior Hardware Reliability Engineer will design quality processes that guarantee the high-quality standards of Samsara's hardware. The Reliability engineer is responsible for implementing and executing comprehensive reliability strategies/plans that span the entire product development lifecycle from concept to warranty repair. The Reliability engineer quickly aggregates and analyzes test, field performance, and manufacturing data to drive actions internally and with our suppliers to ensure that we are building the highest quality product. Cross-functional collaboration with hardware, firmware, and operations is an essential part of the role. This is a hybrid position open to candidates residing in the US, requiring you to visit our office in San Francisco three times a week.
In this role, you will:
- Work cross-functionally with partners in Hardware/Firmware Engineering, Operations, and Support to ensure our customers have a best-in-class product experience.
- Design in reliability through the product development process and own product reliability modeling, testing, and validation.
- Set reliability requirements and allocate reliability targets to subsystems.
- Lead product quality investigations in addition to root cause and corrective actions with internal cross-functional team members and external vendors.
- Evaluate and investigate defect trends that improve incoming material and outgoing product quality.
- Identify opportunities for corrective actions and continuous improvement through field failure investigations.
- Create feedback loops to continuously improve the products in the field and the next generation.
- Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices.
Minimum requirements for the role:
- MSc/PhD in Engineering, Material Science, Physics, or related field.
- 10+ years of experience working in a Hardware Reliability Engineer role.
- Experience with stress testing; fatigue testing, vibration, and shock testing, electrical stress, and environmental stress.
- Experience with failure analysis methodologies.
- Understanding the physics of failure and the application of stresses to underlying failure mechanisms.
- Experience with Design for Reliability concepts.
- Experience with JDM development model.
- Experience with third-party test oversight, and test execution.
- Self-motivated, proactive, creative and critical problem-solving capabilities.