Field Service Engineer Drives
Job Summary
The Field Service Engineer - Drives performs installation, commissioning, and maintenance of drive and power systems at customer sites. This role involves troubleshooting technical issues, developing documentation, and providing on-call emergency support. The position requires extensive travel to customer locations, including shipyards and offshore facilities.
Responsibilities
- Perform installation and commissioning of drive and power systems.
- Execute on-site troubleshooting and corrective maintenance.
- Manage projects and technical activities at customer sites.
- Develop technical documentation and customer training.
- Support service sales opportunities and upgrades.
Required Skills
- Electrical Engineering degree or equivalent experience.
- Technical troubleshooting and diagnostics.
- Strong proficiency in MS Office applications.
- Ability to work in demanding marine/offshore environments.
- High level of professional leadership and communication.
Job Details
Essential Responsibilities:
- Perform installation and commissioning on drive systems, power systems, automation systems or dynamic positioning systems at customer site locations during ship construction.
- Perform troubleshooting activities at site locations during scheduled Port visits or at sea to diagnose problems, determine appropriate resolution, and implements corrective actions.
- Perform a wide range of engineering tasks to ensure the technical integrity and proper installation and commissioning of our equipment.
- Develop documentation to execute work such as commissioning and maintenance procedures, as well as execute customer training.
- Execute on site project management and technical leader duties to resolve customer issues and provide customer satisfaction.
- Identify sales opportunities for service agreements, spare parts, training, and upgrades.
- Provide on call support in response to customer calls for service.
- Assist in the growth and direction of the North American business.
- Provide support to engineering teams working on customer upgrade projects.
- Complete timely service reports and other administrative requirements.
- Perform work on-board vessels within GE / Customer safety guidelines either in shipyards or offshore.
- Extended hours / overtime maybe required during peak periods and emergency circumstances.
- Domestic or overseas travel to customer sites for extended periods of time.
Qualifications/Requirements:
- Bachelor's Degree in Electrical Engineering or related discipline from an accredited college or university; OR Associate's Degree with a minimum 3 additional years of related industry experience; OR High School diploma or GED equivalency with a minimum of 6 years of related industry experience.
- Ability and willingness to travel 85% of the time on short notice.
Desired Characteristics:
- US Person with the ability to achieve security clearance for Department of Defense projects.
- Previous Marine Industry experience.
- Must be physically fit to be able to board vessels offshore.
- Must be able to pass a Helicopter Underwater Egress Training (HUET) and offshore survival course.
- Possesses leadership qualities that align with GE Vernova Way.
- Background in a customer facing position within a Service environment.
- Ability to execute increasingly complicated assignments.
- Strong computer proficiency and technical aptitude with the ability to utilize MS Office applications.