Field Service Engineer Drives
Job Summary
As a Field Service Engineer, you will perform installation, commissioning, and maintenance of drive, power, and automation systems at customer locations. This role involves troubleshooting technical issues, managing on-site projects, and providing engineering support for marine and industrial systems. The position requires extensive travel and the ability to work in diverse environments, including shipyards and offshore locations.
Responsibilities
- Perform system installation and commissioning
- Conduct on-site troubleshooting and repairs
- Develop technical documentation and training
- Manage on-site projects and customer relations
- Provide technical support for upgrades
Required Skills
- Electrical Engineering degree or equivalent
- Marine industry experience
- Strong technical/troubleshooting aptitude
- MS Office proficiency
- Ability to travel 85% of the time
Job Details
Essential Responsibilities:
- Perform installation and commissioning on drive systems, power systems, automation systems or dynamic positioning systems at customer site locations during ship construction.
- Performs troubleshooting activities at site locations during scheduled Port visits or at sea to diagnose problems, determine appropriate resolution, and implements corrective actions.
- Performs a wide range of engineering tasks to ensure the technical integrity and proper installation and commissioning of our equipment.
- Develop documentation to execute work such as commissioning and maintenance procedures, as well as execute customer training.
- Execute on site project management and technical leader duties to resolve customer issues and provide customer satisfaction.
- Identify sales opportunities for service agreements, spare parts, training, and upgrades.
- Provide on call support in response to customer calls for service.
- Assist in the growth and direction of the North American business.
- Provide support to engineering teams working on customer upgrade projects.
- Complete timely service reports and other administrative requirements.
- Perform work on-board vessels within GE / Customer safety guidelines either in shipyards or offshore.
- Extended hours / overtime maybe required during peak periods and emergency circumstances.
- Domestic or overseas travel to customer sites for extended periods of time.
Qualifications/Requirements:
- Bachelor's Degree in Electrical Engineering or related discipline from an accredited college or university; OR Associate's Degree with 3+ years of related industry experience; OR High School diploma/GED with 6+ years of related industry experience.
- Ability and willingness to travel 85% of the time on short notice.
- US Person with ability to achieve security clearance for Department of Defense projects.
- Previous Marine Industry experience.
- Physically fit to board vessels offshore; must pass Helicopter Underwater Egress Training (HUET) and offshore survival course.