Product Engineer Utility Solutions
Job Summary
The Product Engineer II will design and support geospatial solutions tailored for utility industries, including electric, gas, and telecommunications. This role involves collaborating with cross-functional teams to configure ArcGIS applications and information models that address complex industry challenges. You will focus on gathering business requirements and delivering high-quality solutions to enhance user experience.
Responsibilities
- Design and configure geospatial utility solutions
- Define and document GIS industry workflows
- Develop and execute test cases for product quality
- Collaborate with internal and external stakeholders
Required Skills
- ArcGIS Utility Networks
- Utility industry domain knowledge
- Technical documentation
- GIS workflow development
Job Details
Responsibilities:
- Discover customer needs and craft geospatial solutions that cater to the electric, gas, water, sewer, stormwater and telecommunications industries.
- Configure ArcGIS apps, tools, and information models for industry-specific uses.
- Identify and document ArcGIS Solution configuration and usage patterns.
- Create and maintain product documentation and enablement materials for utility solutions.
- Provide input into product design aspects to assure our products are simple to use and provide a great experience for our customers.
- Work closely with customers, software development, business development, and professional services teams to define and develop solutions.
- Draft and review ArcGIS Solutions product briefs, presentations, and documentation.
- Design and author test cases for functionality, performance, scalability, and durability; execute both manual and automated tests, analyze test results, and report results.
- Continually assess product quality, release readiness, and maintain existing ArcGIS Solutions.
- Present and evangelize solutions to internal and external audiences.
Requirements:
- 2+ years of professional experience in the utilities, infrastructure or telecommunications industries and experience applying ArcGIS to support specific industry workflows.
- Experience implementing and utilizing ArcGIS Utility Networks.
- Demonstrated ability to document and build GIS workflows.
- Creative problem solver and a team player.
- Excellent written and verbal communication skills.
- Bachelor's degree in geography or related field.
Recommended Qualifications:
- Knowledge of utility data management, asset management, and related utility workflows.
- Electric utility GIS experience.
- Data modeling experience.
- Programming experience with scripting languages such as Python or Arcade.
- Experience with ArcGIS Pro and configuring web-based GIS applications.